I'm Akshay Remesh

I am a Technical Support Engineer at EthicFin Software, a fintech software company, where I provide product support, troubleshoot integrations, and assist customers during onboarding to our financial SaaS platforms.
I collaborate closely with engineering and product teams to reproduce issues, propose fixes, and improve documentation and onboarding flows to reduce time-to-resolution and increase customer satisfaction.
Previously, I worked in business development specializing in SaaS at Nurture CRM, Bengaluru, and as a Business Development Executive at Telestation Pvt Ltd, UAE.
I bring strong CRM and ERP domain knowledge, client-management experience, and a customer-first mindset focused on successful product adoption and retention.
I'm passionate about professional networking, continuous learning, teamwork, and building long-term customer relationships.